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ITSM Goal - Privacy Policy

Welcome to ITSM Goal's Privacy Policy. At ITSM Goal, we are committed to protecting your personal information and ensuring your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully.

  1. Information We Collect

We may collect various types of information, including:

  • Personal Information: Name, email address, phone number, and any other information you provide to us.
  • Usage Data: Information about how you interact with our website, including IP addresses, browser types, and access times.
  • Technical Data: Information related to your device and its settings, such as operating system and browser version.

  2. How We Use Your Information

Your information is used in the following ways:

  • To Provide and Improve Services: We use your data to offer and enhance our ITSM consultancy services.
  • To Communicate: We may send you updates, marketing materials, and other information relevant to our services.
  • To Ensure Security: We use your data to protect our services and comply with legal obligations.

  3. Data Protection

We implement appropriate technical and organizational measures to ensure the security of your personal data. This includes:

  • Encryption: Secure transmission and storage of data using encryption technologies.
  • Access Controls: Restricting access to personal data to authorized personnel only.
  • Regular Audits: Conducting regular security audits to ensure data protection practices are up-to-date.

  4. Data Sharing and Disclosure

We do not sell or rent your personal information. However, we may share your information with:

  • Service Providers: Third-party vendors that assist us in providing our services.
  • Legal Requirements: When required to comply with legal obligations or protect our rights.
  • Business Transfers: In connection with mergers, acquisitions, or other business transactions.

  5. Your Rights

You have the right to:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request correction of any inaccurate or incomplete data.
  • Deletion: Request the deletion of your personal data under certain conditions.
  • Object: Object to the processing of your data for direct marketing purposes.

To exercise these rights, please contact us using the information provided below.

  6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

  7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us at:

Email: [email protected]

Phone: +91-XXXX-XXXX

Address: ITSM Goal Pvt Ltd, [Your Address], India