ServiceNow Developer Competency Self-Assessment

1. How would you create a custom script include in ServiceNow? (Easy)

A) By navigating to System Definition > Script Includes B) By using the Script Editor in Studio C) By creating a new Business Rule D) By adding a new JavaScript file to the instance

2. What is the primary purpose of a GlideAjax call in ServiceNow? (Easy)

A) To make server-side calls from client-side scripts B) To perform AJAX calls from server-side scripts C) To synchronize data between ServiceNow and external systems D) To update UI elements asynchronously

3. How can you dynamically change the fields displayed in a form based on the user's role? (Medium)

A) By using UI Policies B) By creating a Business Rule C) By writing a client script D) By modifying the form layout directly

4. How do you create a custom REST API in ServiceNow? (Medium)

A) By defining a new Scripted REST API B) By creating an IntegrationHub connector C) By using the REST Message feature D) By writing a new SOAP Web Service

5. What is a Service Catalog Item in ServiceNow? (Medium)

A) An entry in the Service Catalog that allows users to request a specific service B) A record that stores information about incidents C) A module used to manage change requests D) A task assigned to users

6. How would you handle complex data manipulations and transactions in ServiceNow? (Expert)

A) By using server-side scripts with GlideRecord B) By creating complex Business Rules C) By utilizing Data Transform Maps D) By integrating with external databases

7. What are Data Transform Maps used for in ServiceNow? (Expert)

A) To transform data during import or export operations B) To map fields between ServiceNow tables C) To define relationships between data sources D) To create data backups

8. How do you debug a client script in ServiceNow? (Expert)

A) By using the JavaScript Log in the browser's developer tools B) By reviewing the system logs in ServiceNow C) By setting breakpoints in the script editor D) By enabling debug mode in the script configuration

9. How would you create a custom UI Page in ServiceNow? (Expert)

A) By using the UI Pages module in the ServiceNow application B) By creating a new catalog item C) By adding a new form to the application D) By defining a new Service Portal widget

10. What is a Scripted REST API, and how is it used? (Expert)

A) A REST API created using server-side JavaScript to expose ServiceNow data and functionality B) A REST API defined by a web service integration C) An API that uses pre-built connectors for external services D) A REST API used exclusively for Service Portal widgets

11:00 - 17:00

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